Privacy policy

Last updated: February 12, 2025

This Privacy Policy describes how Northeast Barrel Company (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from northeastbarrelcompany.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve our Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details, including your name, address, phone number, and email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, security questions, and other information used for account security purposes.
• Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating any returns and exchanges, and other features related to your account.
• Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. We take necessary precautions to protect your personal data, including keeping your account credentials secure.
• Communicating with You and Service Improvement: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive, provide effective services, and maintain our business relationship with you.

Cookies

We use cookies to improve and personalize your experience on our Site. For specific information about the cookies we use related to powering our store with Shopify, please refer to Shopify's cookie policy. Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies. Please note that removing or blocking cookies may impact your experience and prevent certain services from functioning properly.

Data Sharing and Third Parties

• Sharing Mobile Information: We will not share your mobile information with third parties for marketing purposes unless you have explicitly consented to such sharing.
• Data Sharing Limitations: We will not transfer consumer data to external organizations without consent, except as necessary for service provision. We limit data sharing to trusted partners under strict confidentiality agreements. We regularly conduct audits to ensure compliance with our privacy practices and prevent unauthorized data sharing.
• Other Disclosures: In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, or other reasons in accordance with this Privacy Policy. These circumstances include sharing information with:
  • Vendors who perform services on our behalf (e.g., payment processing, data analytics, fulfillment).
  • Our affiliates and corporate group members.
  • Business transactions such as mergers or bankruptcy.
  • Legal compliance and protection of our rights.

User Generated Content

If you choose to submit user-generated content (e.g., product reviews), please note that this content may be publicly accessible. We are not responsible for the privacy or security of any information you choose to make publicly available.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information about children. If you believe we have collected such information, please contact us to have it deleted.

Security and Retention

We use industry-standard security measures to protect your information, but no method of transmission is completely secure. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and as required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, delete, correct, or transfer your data, or restrict its processing. You can also withdraw consent at any time where applicable.

For more details on your rights, or to exercise them, please contact us at info@northeastbarrelcompany.com or +1 (215) 402-7700.

Complaints

If you have any concerns or complaints about how we process your personal information, please contact us directly. You also have the right to lodge a complaint with your local data protection authority.

International Users

We may transfer and process your personal information outside your country of residence. We take measures to ensure that such transfers comply with applicable laws, including using mechanisms such as Standard Contractual Clauses.

Opting Out of Messaging Campaigns

You have the right to opt out of receiving SMS messages from us at any time. To opt out, please reply "STOP" to any message you receive from us. Alternatively, you may contact us at info@northeastbarrelcompany.com or +1 (215) 402-7700 to request removal from our messaging list.

Contact

For questions about our privacy practices or to exercise your rights, please contact us at:

• Email: info@northeastbarrelcompany.com
• Phone: +1 (215) 402-7700
• Mailing Address: 751 Maple Ave, Lansdale, PA 19446